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XTND Module

Willow

Advanced Pre-Bill Review & Approval

Willow gives your billing team and your attorneys one place to review, adjust, and approve every bill before it leaves the firm — with the timekeepers who know the work, and the fixes that protect realization made while there's still time to make them. Native to Clio.

Capabilities

What Willow Does

Structured Pre-Bill Review

Review every draft bill line by line — adjust hours, mark entries no-charge, and exclude what should never leave the firm — before the invoice goes out, not after a write-down comes back.

Timekeeper Collaboration

Bring the attorneys who did the work into the review. Timekeepers weigh in on their own entries, so corrections happen with the context only they have — not guessed at by billing after the fact.

Written Back to Clio

Every adjustment flows back to Clio automatically — one source of truth, no re-keying, and no drift between what you reviewed and your system of record.

Realization, Protected

Catch the unbilled time, thin descriptions, and errors that quietly erode realization while the bill can still be fixed — so more of the work your firm did becomes revenue it keeps.

Fix it before it's billed

The cheapest write-down is the one that never happens. Willow moves the review upstream — to the moment the bill can still be corrected — so problems are caught by the people who can fix them, before the invoice ever goes out.

What Willow Moves

Post-bill write-downs

Issues are fixed at review, not conceded after invoicing

Realization

More reviewed, corrected work turns into collected revenue

Billing-cycle time

Approvals move instead of stalling in email threads

Attorney participation

Timekeepers engage with bills they can actually shape

The XTND Difference

The people who did the work, in the bill before it goes out

Too often, pre-bill review is a billing coordinator interpreting entries alone, days after the work happened. Willow brings the timekeepers into the same review, so hours and descriptions are corrected with real context — and billing owns a process instead of a guessing game.

Front-of-house stays close to the matter; the back office keeps control of the bill.

One review, one source of truth

Adjust hours, mark no-charge, exclude lines, and leave notes for the timekeeper — all in one place, with every change written straight back to Clio.

No spreadsheet markups, no re-keying, no version drift between your review and your system of record.

Get bills right before they go out

See how Willow puts billing and timekeepers in one pre-bill review — protecting realization while the invoice can still be fixed.

FAQ

Frequently Asked Questions