Mangrove
OCG Compliance, Carrier-Cut Recovery & Budget Intelligence
Mangrove is XTND's compliance and recovery engine. It catches outside-counsel-guideline violations before they're billed, reconciles and recovers carrier write-downs, and keeps every matter inside budget — looking across your entire billing operation, not just one timekeeper at a time.
What Mangrove Does
Proactive OCG Compliance
Mangrove reviews every line against each carrier's outside counsel guidelines before the invoice is submitted — flagging the exact rule at risk and the suggested fix, so violations are corrected pre-bill instead of written down after rejection.
Carrier-Cut Recovery
Every carrier Bill Analysis Report is ingested and reconciled line-by-line against your invoice and the governing guidelines. Recoverable reductions are routed into a structured appeal workflow — so cuts are challenged, not silently absorbed.
Budget Intelligence
Task-level budgets and forecasting track every matter against carrier-imposed limits in real time, alerting your team before a phase blows its budget and becomes an unrecoverable write-off.
Guideline Education
A living guideline library turns each carrier's rules into plain-language do's and don'ts and surfaces them at the moment of time entry — so timekeepers learn the guidelines and stop repeating the same costly mistakes.
18%
of captured billable work never becomes cash — and in insurance defense, much of that gap is preventable guideline violations and carrier write-downs that are never challenged. Mangrove is built to close it.
88% realization × 93% collection. Clio Legal Trends, 2025.
What Mangrove Moves
First-pass OCG compliance
More lines clear guidelines before submission
Carrier write-downs
Fewer reductions reach your realized revenue
Recovered revenue
More improper cuts appealed and won back
Budget overruns
Fewer matters written off for blowing budget
A full-picture review — not timekeeper by timekeeper
Most billing tools grade individual time entries in isolation. Mangrove looks across your entire operation — every timekeeper, matter, carrier, and guideline — to find the patterns that actually drive leakage and fix them at the source.
The result is a system your billing leaders can manage from the top down, and a feedback loop that makes your timekeepers measurably more effective over time.
It gets stronger the longer you run it
Mangrove learns from your firm's billing history. Every invoice reviewed, every carrier cut reconciled, and every appeal won sharpens its guidance — so compliance rises, write-downs fall, and recovery accelerates as your operation runs.
Compliance and recovery stop being one-off projects and become a process that compounds.
Plug the biggest leaks in your billing
See how Mangrove reduces guideline violations, recovers carrier write-downs, and turns your billing history into a compounding advantage.