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How Mangrove Works

From guideline to recovered revenue

Mangrove closes the revenue-leakage loop end to end: it prevents guideline violations before billing, recovers carrier cuts after, keeps matters inside budget throughout, and gets sharper at all three the longer your firm runs it.

Built to compound

Mangrove isn't a one-time audit. Each cycle of review, recovery, and learning makes the next one stronger — so leakage keeps shrinking as your billing operation runs.

Review

Recover

Learn

Proactive Compliance

Catch violations before they're billed

Most write-downs are avoidable — they come from guideline violations that could have been fixed before the invoice ever left the firm. Mangrove moves the review upstream, to pre-bill.

How it works

1Map each matter to its carrier's outside counsel guidelines, rate rules, and staffing limits.
2Review every line pre-bill against those guidelines — block billing, vague narratives, non-billable tasks, rate caps.
3Surface the exact rule at risk with a suggested fix, so timekeepers correct it before submission.

The payoff: Fewer rejections and write-downs, because problems are resolved before the carrier ever sees them.

Carrier-Cut Recovery

Turn write-downs into recovered revenue

When a carrier cuts an invoice, that revenue is usually written off without a fight. Mangrove makes challenging cuts systematic instead of optional.

How it works

1Ingest every carrier Bill Analysis Report automatically as it arrives.
2Reconcile each reduction line-by-line against your invoice and the governing guideline.
3Classify each cut as defensible or recoverable, and route the recoverable ones into a structured appeal workflow with the rationale attached.

The payoff: Improper cuts are appealed and recovered — not quietly absorbed into write-offs.

Budget Intelligence

See the overrun before it becomes a write-off

Carrier-imposed task budgets are a silent source of leakage: blow the budget and the work simply won't be paid. Mangrove makes budget a live signal, not a post-mortem.

How it works

1Track every matter and phase against its carrier-imposed task budget in real time.
2Forecast burn against budget and flag matters trending over before the work is finished.
3Alert responsible attorneys and billing leaders early — while there's still time to act or seek approval.

The payoff: Overruns are prevented or pre-approved, instead of discovered after the carrier refuses to pay.

Guideline Education

Make every timekeeper fluent in the guidelines

Guidelines are long, carrier-specific, and rarely read. Mangrove turns them into working knowledge your team actually uses — and keeps improving it from real outcomes.

How it works

1Translate each carrier's outside counsel guidelines into a plain-language, searchable library.
2Surface the relevant do's and don'ts in context, at the moment of time entry.
3Feed real review outcomes back to teams, so guidance reflects what's actually getting cut.

The payoff: Timekeepers learn the rules once and stop repeating the mistakes that drive leakage.

What You Can Measure

The numbers Mangrove puts in front of your billing leaders

Compliance and recovery become managed metrics — tracked across every timekeeper, matter, and carrier, and trended over time so you can see leakage shrink.

First-pass OCG compliance rate

Share of lines that clear guidelines before submission

Carrier realization rate

Billed vs. paid, by carrier and matter

Write-downs recovered on appeal

Dollars won back from challenged cuts

Budget utilization & overrun rate

Matters trending over carrier task budgets

Repeat-violation rate by guideline

Where the same costly mistakes keep recurring

Time-to-recovery

How quickly cuts move from flagged to recovered

The XTND Difference

A cohesive, full-picture review

Other tools grade one timekeeper's entries at a time. Mangrove reviews the whole operation — correlating violations, cuts, budgets, and outcomes across every carrier and matter — so the people responsible for revenue can manage leakage from the top down.

It's built for the leaders fighting to recover lost revenue, and it works with your timekeepers to make them measurably more effective the longer you use it.

See Mangrove on your own numbers

Book a walkthrough and we'll show you where your firm is leaking revenue today — and how much Mangrove can help you recover.

Request a Demo